Privacy Policy

Effective date: December 14 December 2024

At Calmo B.V. ("Calmo"), we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data when using or browsing our site atwww.getcalmo.com("Site"). By using or accessing our Site in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Calmo’s Site is at all times subject to our Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.

As we continually work to improve our Site, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you by placing a notice on the Calmo website, by sending you an email and/or by other reasonable means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Site, and you are still responsible for reading and understanding them. If you use the Site after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

What this Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Site. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.

Categories of Personal Data We Collect

Category of Personal Data
Contact Data
Examples of Personal Data We Collect
First and last name, professional title, company/organization name
Categories of Third Parties
Service Providers, Analytics Partners, Parties You Authorize, Access or Authenticate
Category of Personal Data
Device/IP Data
Examples of Personal Data We Collect
IP address, device ID, type of device/OS/browser used to access the Site, IP-based location
Categories of Third Parties
Service Providers, Analytics Partners
Category of Personal Data
Web Analytics
Examples of Personal Data We Collect
Web page interactions, referring webpage/source, non-identifiable request IDs, statistics on interactions
Categories of Third Parties
Service Providers, Analytics Partners
Category of Personal Data
Other Identifying Information
Examples of Personal Data We Collect
Identifying information in communications you send us
Categories of Third Parties
Service Providers, Analytics Partners, Parties You Authorize, Access or Authenticate

Categories of Sources of Personal Data

We collect Personal Data about you from the following categories of sources:

You:

  • When you provide information directly to us.
  • When you use our interactive tools and Site.
  • When such information is collected automatically.
  • Through cookies and similar technologies.
  • If you use a location-enabled browser, we may receive location data.

Third Parties:

  • Analytics providers.
  • Customer support partners.

Our Commercial or Business Purposes for Collecting or Disclosing Personal Data

Providing, Customizing and Improving the Site:

  • Fulfilling your requests.
  • Providing support.
  • Improving the Site through analytics and research.
  • Personalizing experiences.
  • Fraud prevention, security, and debugging.

Meeting Legal Requirements and Enforcing Legal Terms:

  • Complying with legal obligations.
  • Protecting rights, property, or safety.
  • Enforcing agreements.
  • Resolving disputes.

How We Disclose Your Personal Data

We disclose Personal Data to:

  • Service Providers (hosting, technology, communication, customer support)
  • Analytics Partners (traffic, referral, interaction tracking)
  • Parties You Authorize (third-party integrations, social media)
  • Legal Obligations (law enforcement, regulatory bodies)

Data Retention

We retain Personal Data as long as necessary to provide services or meet business/legal obligations. We may retain anonymized or aggregated data for longer.

Data Deletion

You may request deletion of your personal data by contacting support@getcalmo.com with the subject line “Data Deletion Request.”

Personal Data of Children

We do not knowingly collect data from children under 18. If we become aware that we have done so, we will delete it promptly.

Your Rights

You may request access or correction of your Personal Data at support@getcalmo.com. Requests may require identity verification.

Contact Information

Email: support@getcalmo.com
Address: Calmo B.V., Oudaen 35, Amsterdam, Netherlands